A Can I order the products are not listed on the website?Q
Yes, the products listed is our main items. We also have some special padlocks and patented products, or your special requirement products developed. Please contact us for more details.
A How long is your delivery time?Q
Generally, it is 5-10 days if the goods are in stock. or it is 30-40 days if we start production.
A Is there a minimum order quantity?Q
There is no minimum order quantity for stock padlocks. Master keyed, custom keyed and non-stock padlocks may be subject to a minimum purchase quantity. Please call us for details.
A Do you provide samples? is it free or extra?Q
Yes, normally, we can offer one free sample, however, shipping cost of sample should be paid by buyer.
A Can I get a price quotation?Q
The quotations are available and will be emailed to you in one business day.
A What are master keyed (MK) padlocks?Q
In the group, the padlocks are keyed differently and with a master key The master key any open any of the padlocks in that group.
A What are keyed differently (KD) padlocks?Q
Keyed differently padlocks are randomly selected from a limited group of padlocks with different key combinations. The number of keyed differently padlocks in the group depends upon the number of pins in the padlock cylinder and the manufacturer of the padlock.
A Can I order padlocks keyed alike to locks from my own keys?Q
The padlocks can be manufactured after we checked your sample keys and confirmed the keys fit our padlocks.
A What are keyed alike (KA) padlocks?Q
Keyed alike locks are all identical. All keys supplied in the group will open all of the padlocks in that group. All padlocks can be opened with the same key.
A What the packages do you have?Q
Normally the package is white neutral paper box, as you required color box, skin blister and double blister are all achievable.